Privacy Policy

Effective Date: 08/29/2024

At Blue Mountain Pro-Lights, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, visit our website, or engage with us in any other way. By using our services or interacting with our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This information may include:

- Personal Information: Name, email address, phone number, mailing address, and any other contact information you provide.

- Service Information: Details about the services you request, including project specifications, service history, and feedback.

- Payment Information: Billing details, including credit card numbers and other payment methods, which are processed securely by third-party payment processors.

- Usage Data: Information about your interactions with our website, including IP address, browser type, operating system, and pages visited.

2. How We Use Your Information

We use your information for various purposes, including:

- Service Delivery: To provide, maintain, and improve our services, including processing service requests, managing appointments, and communicating with you about your projects.

- Customer Support: To respond to inquiries, resolve issues, and provide support related to our services.

- Billing and Payments: To process payments, manage accounts, and handle any financial transactions related to our services.

- Marketing and Communication: To send you promotional materials, updates, and offers related to our services, unless you have opted out of receiving such communications.

- Analytics: To analyze usage patterns and improve the functionality and performance of our website and services.

3. How We Protect Your Information

We take appropriate measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

- Data Encryption: We use encryption to protect sensitive information transmitted through our website and payment systems.

- Access Controls: We restrict access to your information to authorized personnel who need it to perform their job functions.

- Secure Servers: We employ secure servers and other technologies to protect your data from cyber threats.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and customer support platforms. These providers are bound by confidentiality agreements and are required to protect your information.

- Legal Requirements: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect the rights, property, or safety of Blue Mountain Pro-Lights, our customers, or others.

- Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the new entity as part of the transaction.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience and analyze website performance. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

6. Your Choices

You have the following rights regarding your personal information:

- Access and Update: You may request access to or update your personal information by contacting us.

- Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or contacting us directly.

- **Data Deletion:** You may request the deletion of your personal information, subject to any legal or contractual obligations we may have.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by Blue Mountain Pro-Lights. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the updated effective date. Your continued use of our services or website after any changes signifies your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Blue Mountain Pro-Lights  

Phone: 678.956.7333  

Email: hello@bmprolights.com  

Address: 478 Northdale Road, Lawrenceville, GA 30046

Thank you for choosing Blue Mountain Pro-Lights. We are committed to protecting your privacy and ensuring a secure and enjoyable experience with our services.